I know what to do and more importantly what not to do in order to run a successful restaurant in the hospitality industry. A famous French chef once told me that "back home" it is folklore that the French made up the word hospitality during the first world war. He explained that there were many hospitals in France at the time and that a group of young cooks noticed that the hospital was, "Doing for others, something they could not do for themselves". After all, the wounded were bed ridden and severely injured so the staff became committed to not only treating the wounded but being mindful of "Doing for others something they could not do for themselves." These young and brash cooks decided that they too would take on this mindset when cooking not only for the hospital guests but of course the kind and lovely nurses. The result was turning out amazing and delicious meals that left the nurses asking "how did you make this?" and many other conversations that kept the entire staff hovered around empty dishes long after their shifts were over.
So if a restaurant owner is in the Hospitality industry then they better be damn sure they and their entire staff are doing something for you that you are not able to do yourself, otherwise they have failed!
With this in mind, I'm not sure where this will go. I will shred your favorite overhyped restaurant. I will expose cheapskates that shop at a dirty warehouse called Restaurant Depot and transport meat in their hot and dirty cars in order to line their pockets with more profit. I will call out people that need to change how they run their business. I will always tell the complete truth and I will occasionally endorse a restaurant, staff member or particular meal. It's very easy to run a successful restaurant, pub, hotel or club. Just do the opposite of most of them.
Cheers! (And put your fork down in between bites you pig!)